Technical Support Specialist in Greece (Norwegian Speaker)
Blu Selection
- Αθήνα
- EUR 18.200-21.700 το χρόνο
- Συμβόλαιο
- Πλήρης Απασχόληση
The company recruits based on soft skills, providing comprehensive training in all aspects of the job. Regardless of your profile and experience, you'll have the chance to make a difference.
- Responding to inbound customer requests and documenting relevant case information.
- Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.
- Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner If you're interested in gaining expertise in the field of technical support and achieving your career goals, this is the opportunity for you.
- A native-level proficiency in Norwegian and a minimum B2 level of English.
- In-depth understanding of the value and impact of a superior customer experience
- A high school degree or a bachelor's degree
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Greece for an international career and life experience
- EU Citizenship or valid work permit/ residency card mandatory
- Relocation package (flight to Greece and 2 weeks of paid hotel accommodation)
- Competitive salary (18 200-21 700€ gross yearly)
- A full-time contract of 40hrs/week
- Rotational shifts depending on the role
- Work in an international environment in a multinational company in Greece
- Possibility to work remotely in full Greece depending on the project
- You will receive an in-depth training on the job