Housekeeping Manager - Domes White Coast Milos
Domes Resorts
- Μήλος, Κυκλάδων
- Συμβόλαιο
- Πλήρης Απασχόληση
- Responsible for the overall finances of the housekeeping department, maximizing hotel profitability and management of expenses.
- Effectively manages labor through proper scheduling, monitoring, and adjusting based on business needs.
- Assists with the preparation and management of the department budget.
- Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
- Ensures sufficient room inventory is available and cleaned to maximize revenue.
- Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
- Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable.
- Works side by side with staff to train and model appropriate guest service standards.
- Conducts routine inspections of housekeeping operations to maintain standards.
- Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees. Responsible for interviewing, hiring, coaching, and development of all employees.
- Promotes collaboration and positive, professional work environment.
- Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Uses expertise to advise and implement changes to housekeeping operations as needed.
- Responsible for all housekeeping/laundry initiatives and meeting productivity stands at the hotel level.
- 2+ years of progressive housekeeping management experience required.
- Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests.
- Ability to work under tight deadlines and adapt to changing circumstance
- A team player with a positive can-do attitude and a hands-on, results-driven approach
- Must be able to manage multiple priorities in a fast-paced environment.
- Competitive Remuneration Package
- Indefinite Contract
- Continuous Training & Development opportunities
- Friendly and hybrid Work environment