Patrique Mercier Recruitment is thrilled to announce an exciting opening for a Finnish Speaking Corporate Customer Advisor! If you have a knack for providing exceptional customer service and are fluent in Finnish, this is the ideal opportunity for you.As a Finnish Speaking Corporate Customer Advisor, you will be the first point of contact for our corporate clients, delivering assistance and support in their preferred language. Your responsibilities will include managing inquiries, addressing issues, and ensuring a high level of client satisfaction.Join our vibrant team and help us shape the future of customer service in a corporate environment!Responsibilities
Provide outstanding customer service to corporate clients in Finnish through various communication channels
Respond to inquiries regarding our products and services promptly
Efficiently resolve customer issues while maintaining a professional demeanor
Keep accurate records of client interactions and requests
Collaborate with internal teams to enhance overall customer satisfaction
Stay informed about company offerings, industry trends, and best practices in customer support
Requirements
Fluency in Finnish and English, both written and spoken
Prior experience in corporate customer service or similar roles is preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities focused on client satisfaction
Detail-oriented with strong organizational skills
Knowledge of customer relationship management (CRM) systems is an advantage
Ability to work collaboratively in a team environment
Proactive and self-motivated approach to work responsibilities
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )