Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a French Speaking Hospitality Service Consultant! If you have a passion for hospitality and possess outstanding customer service skills, we would love to have you join our dynamic team.In this role, you will be the primary contact for French-speaking clients, ensuring their requests and inquiries are handled with professionalism and care. Your proficiency in French and commitment to guest satisfaction will be key in creating memorable experiences for our visitors.Join us and play a crucial part in enhancing our hospitality services!Responsibilities
Manage inquiries, reservations, and service requests from French-speaking clients
Provide detailed information about our services, amenities, and local attractions
Address and resolve any issues or complaints promptly to ensure customer satisfaction
Maintain accurate records of guest interactions and service engagements
Collaborate with team members to ensure seamless service delivery
Gather and utilize guest feedback to improve overall service quality
Engage in ongoing training and personal development to enhance your skills
Requirements
Fluency in French and English; additional languages are a plus
Experience in hospitality or customer service is advantageous
Exceptional verbal and written communication skills
Strong problem-solving abilities with a focus on guest satisfaction
Ability to thrive in a fast-paced environment while maintaining composure
Detail-oriented with a strong commitment to delivering high-quality service
A collaborative team player with a friendly and approachable demeanor
Willingness to learn and adapt to the evolving needs of guests
Benefits
Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )
