Patrique Mercier Recruitment is delighted to offer a wonderful opportunity for a French Speaking Hospitality Service Consultant! If you are passionate about the hospitality industry and have a strong dedication to providing exceptional customer service, we would love to have you on our team.In this role, you will act as the primary contact for French-speaking clients, ensuring that their needs are met with professionalism and care. Your communication skills and attention to detail will play a crucial role in creating memorable experiences for our guests.Join our dynamic team and help us enhance the quality of our hospitality services!Responsibilities
Manage inquiries, reservations, and service requests from French-speaking clients
Provide detailed information about our services, amenities, and local attractions
Promptly address and resolve any issues or complaints to optimize customer satisfaction
Maintain accurate records of guest interactions and service transactions
Collaborate with team members to ensure seamless service delivery
Gather and utilize feedback from guests to improve service quality
Engage in ongoing training and personal development to enhance your skills
Requirements
Fluency in French and English; knowledge of additional languages is a plus
Prior experience in hospitality or customer service is preferred
Excellent verbal and written communication skills
Strong problem-solving abilities with a customer-focused approach
Able to thrive in a fast-paced environment while maintaining composure
Detail-oriented with a strong commitment to delivering high-quality service
A team player with a friendly and approachable demeanor
Willing to learn and adapt to the diverse needs of guests
Benefits
Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )