Czech Service Desk Agent
Recruit4.work
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Fluent in Czech
- Working proficiency in English
- Troubleshooting hardware and software, familiarity with OS and common applications.
- Strong communication, interpersonal, patience, and empathy.
- Analytical and critical thinking for efficient issue resolution, task prioritization.
- Basic understanding of networking concepts, ITIL framework knowledge is a plus.
- Accurate documentation of support interactions and solutions, reporting on common issues.
- Collaboration with cross-functional teams for issue resolution, willingness to share knowledge.
- Ability to adapt to evolving technologies and changing requirements, flexibility in a dynamic environment.
- Efficient time management to meet deadlines, task prioritization based on urgency and impact.
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses,
- Internal employee incentives
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