Patrique Mercier Recruitment is excited to provide an amazing opportunity for a Danish Speaking Customer Happiness Specialist. This role is tailored for individuals who are passionate about delivering outstanding customer service and ensuring our Danish-speaking clients receive exceptional support.As a Customer Happiness Specialist, you will interact with customers to understand their needs, provide meaningful assistance, and cultivate lasting relationships. Your goal will be to create positive service experiences that leave our clients feeling valued and satisfied. If you have a commitment to customer happiness and thrive in a dynamic environment, we’d love to hear from you!Responsibilities
Communicate with Danish-speaking customers through phone, email, and chat to assist with their inquiries and provide support.
Deliver top-notch service by thoroughly understanding customer needs and striving to exceed their expectations.
Efficiently resolve customer issues while maintaining a friendly and professional demeanor.
Document all customer interactions accurately and maintain comprehensive records.
Collaborate with team members to enhance overall customer happiness and improve service quality.
Remain knowledgeable about products and services to provide relevant support to customers.
Gather customer feedback to drive improvements in service delivery.
Requirements
Fluency in Danish and English, both written and spoken.
Experience in customer service or a related field is preferred.
Strong interpersonal skills focused on customer care and empathy.
Excellent problem-solving skills and a proactive approach to resolutions.
Ability to work independently and manage multiple tasks effectively.
Attention to detail and a commitment to delivering high-quality service.
Familiarity with customer support tools and technology is beneficial.
A positive and approachable demeanor with a sincere interest in enhancing customer experiences.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
