Senior IT Asset Management Analyst (IT Hub, Hybrid)
Manpower
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Defining, managing, and maintaining an inventory of IT software and hardware assets within the organization
- Developing processes, policies, and guidelines to increase organizational maturity
- Assessing business needs (intended outcomes) and being able to recommend options for various approaches and solutions to address them
- Implementing new tools and processes with a deep attention to detail, ensuring your efforts lead to a well adopted product or service offering
- Conducting recurring and ad-hoc internal license compliance assessments for high-risk software, while collaborating with various teams to gather information on license utilization to ensure compliance, optimize use and reduce or avoid cost
- Performing internal assessments to ensure license compliance and proactively prepare for future audits, which you will also project manage
- Conducting comprehensive analysis of existing ITAM processes, identifying gaps, documenting processes, including workflow diagrams and standard operating procedures (SOPs).
- Developing and delivering training and presentations on IT Asset Management topics, processes, and best practices to internal and external audiences.
- Managing and maintain a repository of IT contracts throughout their lifecycle, working with IT contract owners to prepare for upcoming renewals and store updated documentation
- Establishing and leveraging collaborative relationships with internal clients (IT Contract and Application Owners) to inform efficient and effective negotiations with key vendors
- Performing detailed IT contract (MSAs, SOWs, NDAs, SaaS Agreements, etc.) reviews and negotiations with a focus on mitigating risk and reducing spend, engaging Legal, CSOC and technical teams as needed.
- Bachelor's Degree in Computer Science (preferred) or overall STEM
- 4+ years of experience in IT asset management throughout an asset’s lifecycle with particular focus on software asset management and compliance
- 3+ years of experience in contract management, reviews and negotiations
- Ability to interpret large raw data sets and conduct data analysis and software vendor audits
- Experience working with a Configuration Management Database (CMDB)
- Experience with strategic software vendors and their respective products from a contractual and license / service consumption highly desirable (e.g. Microsoft Office 365, Microsoft Azure services, SAP S/4HANA, SAP BTP, etc.)
- Experience with cloud service cost optimization tools and processes is highly desirable
- Demonstrated ability to lead ITAM governance practices including experience in process analysis and design, working across organizational/functional groups, process creation and flow documentation
- Knowledge of vendor software contracts, licensing terminology, and software licensing rights, especially for major software vendors (Microsoft, Adobe, Autodesk, IBM, Oracle, SAP preferred)
- Must be able to interpret, analyze & summarize contracts, and evaluate pricing & licensing proposals
- Strong negotiation skills to ensure a win-win outcome for interested parties
- Technical knowledge of the information systems environment is preferred, including both hardware and software
- Strong knowledge of ITAM best practices, ITIL principles, and governance
- Proficiency in IT asset management and inventory tracking and discovery tools: Microsoft System Center (SCCM), Intune and ServiceNow, preferred
- Any of the following certifications are a plus: CSAM, CITAM, ITIL, CTPE
- Ability to travel (less than 5% on average)
- If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
- As for the next step, there will be 3 more interview rounds that include an interview round with the Hiring Manager & HR, an interview with the Executive Director and at the final stage an interview with the CIOs of the company.