CVM Analyst

Metlen Energy & Metals

Παιανία, Αττικής
Μόνιμη
Πλήρης Απασχόληση

Πριν 7 ημέρες

Metlen Energy & Metals is a global industrial and energy company covering two business Sectors: Energy and Metallurgy. The Company is strategically positioned at the forefront of the energy transition as an integrated utility, while already established as a reference point for competitive green metallurgy at the European and global level. It has a consolidated turnover and EBITDA of €5,492 million and €1,014 million, respectively, and employs more than 6,583 direct and indirect employees in Greece and abroad. At METLEN Energy & Metals, we are catalysts for a sustainable future, positioned at the forefront of the energy transition while being a reference point for competitive green metallurgy at both the European and global levels. We are a global industrial and energy company operating across two highly interconnected and complementary sectors: Energy and Metals. With a consolidated turnover of €5,683 million and an EBITDA of €1,080 million, along with a workforce of over 7,627 dedicated individuals, we drive success through cutting-edge technology and diverse talent.We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, creating a lasting impact. At METLEN, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.We are currently looking for a CVM Analyst to join our Customer Value Management Team part of our M Energy Customer Solution Division in our Paiania Offices.By joining this role, you'll play a key role in driving customer engagement and lifetime value through the design, automation, and optimization of CVM campaigns. Leveraging data analytics, segmentation, and marketing automation tools, you will ensure targeted, timely, and effective communication that enhances customer satisfaction and business outcomes.Your Role Will Encompass

Creating, maintaining, and evaluating CVM campaigns to boost cross-selling and customer retention.
Using data mining and analytics to identify customer segments, next best offers, optimal timing, and communication channels.
Managing campaign automation and conducting A/B testing and ante-post analyses to fine-tune campaign effectiveness.
Collaborating with communication teams and stakeholders to deliver seamless customer journeys.
Taking ownership of Life Cycle Management (LCM) campaigns to increase Customer Lifetime Value and improve Net Promoter Score (NPS).

What You Bring To The Role

University degree in a related field.
1+ years of experience in analytics, CRM, or marketing teams.
Proficiency in data mining and analytics tools such as SQL, IBM Modeler, SPSS, or SAS.
Strong skills in Excel and PowerPoint.
Familiarity with marketing automation and campaign management.
Excellent English communication skills, both written and spoken.
Strong interpersonal skills and experience in stakeholder management.
A results-driven mindset with attention to detail and a passion for data-driven decision making.

Share The Same Value Based Behaviors

People & Personal growth.
Results orientation & Safety excellence.
Collaboration & Trust.
Empathy & Effective communication.
Flexibility & Adaptability.

Your Benefits

Competitive remuneration package.
Ticket Restaurant.
Preferential household electricity plan.
Group Health Insurance program.
Pension Plan.

Follow us on LinkedIn and stay updated on our latest newsWe respect your personal data. All personal information in your application and CV will remain strictly confidential.At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

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