Employee Health & Benefits Claims Advisor

Marsh

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 6 ώρες

Marsh is seeking candidates for the "Employee Health & Benefits Claims Advisor" for Mercer Marsh Benefits (MMB) Department based in the Athens office.What is in it for you?

A company with a strong brand, with experience developing solutions for today's and tomorrow's toughest challenges
The opportunity to grow your career and showcase your talent in a global organization
An opportunity to learn other areas in consulting, such as HR transformation
A culture of internal mobility, diversity, inclusion, and collaboration
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
Flexible work opportunities for work/life balance

We will count on you to:

Be one of the points of contact servicing our insureds
Offer guidance, support and clarifications to the insureds, regarding the procedure to correct file claim
Effectively resolve disputes with insurance companies
Dully explain the plan's offered benefits and ways to optimize its full capacity
Support HR specialists in healthcare market and relevant issues that they should be aware of

What you need to have:

At least 2 years of working experience in handling Health & Benefits claims queries
Strong knowledge of the Greek Health & Benefits insurance market operations and procedures
Alternatively, 3-5 years of work experience in a Life Agency as either customer service expert or as back office administrator
Strong oral and written communication skills
Effective negotiation skills
Avid user of technology
Proficient in both Greek and English
Proficient in MS Office (Outlook, Word, PowerPoint and Excel)

What makes you stand out:

The ability to handle different insureds' backgrounds and personalities
Expertise in Employee Health & Benefits Department will be appreciated
Sense of empathy in balance with time management
Kind and professional manners with attention to detail
Team player

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.R_297766

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