Techno-Functional Consultant

Talentuch

  • Ελλάδα
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 30 ημέρες
Techno-Functional ConsultantOur client is one of the leading providers of Dynamics CRM and xRM-based solutions, serving the CRM needs of some of the most prestigious organizations. They cover industries such as Hospitality, Travel and Leisure, Banking & Financial Services, and Real Estate and closely collaborate with companies like Microsoft, Nespresso, Astro Bank, Hellenic Bank, National Bank of Greece, PWC, and more. In addition, they are partners with Microsoft and Oracle.Requirements for the role:
  • 3+ years of experience as a Techno-functional consultant;
  • Experience working with any CRM systems;
  • Experience within the hospitality industry;
  • Strong communication skills in English.
Responsibilities to take care:
  • To drive business analysis, integration analysis, and other requirements-gathering sessions;
  • To participate in the preparation of design documentation and system prototype delivery;
  • Prepare agendas for analysis sessions;
  • Provide directions to the product delivery team to implement the requirements;
  • Engage in presenting analysis and design deliverables to clients' senior management and work towards obtaining signoffs;
  • Engage in the preparation of training plans and testing plans for dot.Ticketing projects;
  • Engage in the delivery of training sessions to business users;
  • Participate in pre-sales presentations and consulting sessions. Engage in consulting sessions with existing clients as well as prospective clients as required;
  • Engage in the preparation and delivery of knowledge transfer sessions for new product features to external and internal customers.

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