Are you looking to leverage your technical skills to provide top-tier customer service? Apple, a global leader in technology and innovation, is seeking a Slovak-speaking Technical Customer Service Advisor to join their dynamic team. This is a golden chance to contribute to the success of one of the most renowned tech companies in the world, right from your home in Greece! Join our team to deliver exceptional customer service and technical support to Apple users, focusing on issues related to connectivity systems and devices. Be a part of a journey that combines cutting-edge technology with excellent customer service, all from the comfort of your home in Greece. Your Profile Proficiency in Slovak language and a good command of English (both spoken and written) Strong commitment to quality and customer focus, with a knack for promoting excellence Ability to absorb knowledge quickly and display empathy when dealing with customers Previous customer service experience is a plus, with strong multitasking skills Confident and adaptable, with a positive and flexible attitude Good stamina in handling difficult or frustrated customers Organized and methodological thinking Your Responsibilities Answer inbound calls from customers experiencing technical issues with their mobile devices, computers, or accounts Diagnose problems related to connectivity, device, or system issues Provide guidance and support in troubleshooting and resolving technical issues Educate customers on how to maximize the benefits of their Apple products and services Build rapport and guide customers through successful login executions and device setups Benefits Work remotely from the beautiful country of Greece Comprehensive relocation support, covering all expenses for your move and settlement Attractive local salary package with additional financial benefits + bonus Health benefits and a variety of other discounts Extensive, fully paid training provided by certified trainers Career growth opportunities within a global company Participation in special events and corporate social responsibility initiatives Complimentary online Greek language courses A modern, comfortable work environment designed to foster productivity and creativity Embark on this exciting career with Apple, where technology meets innovation and customer satisfaction. Apply now to join a team that's at the forefront of technological excellence!
