Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Swedish Speaking Hospitality Service Consultant! If you have a passion for the hospitality industry and a talent for providing outstanding customer service, we want you to join our team.In this role, you will serve as the key contact for Swedish-speaking clients, ensuring their needs are met with professionalism and care. Your excellent communication skills and attention to detail will play a pivotal role in creating memorable experiences for our guests.Join our dynamic team and help us enhance the quality of our hospitality services!Responsibilities
Assist Swedish-speaking clients with inquiries, reservations, and service requests
Provide detailed information on our services, facilities, and local attractions
Quickly identify and resolve any issues or complaints to enhance customer satisfaction
Maintain accurate records of guest interactions and service transactions
Work collaboratively with team members to ensure seamless service delivery
Gather guest feedback to inform and improve service quality
Engage in ongoing training and development to enhance your skills and knowledge
Requirements
Fluency in Swedish and English; proficiency in additional languages is a plus
Experience in hospitality or customer service is preferred
Excellent verbal and written communication skills
Strong problem-solving skills and a customer-centric attitude
Able to thrive in a fast-paced environment while maintaining composure
Detail-oriented with a commitment to delivering high-quality service
Team player with a friendly and approachable personality
Eager to learn and adapt to the diverse needs of guests
Benefits
Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )
