Patrique Mercier Recruitment is pleased to present an exciting opportunity for a French Speaking Customer Support representative within the banking industry. In this role, you will play a crucial part in helping customers navigate their banking needs while utilizing your linguistic skills to provide exceptional service.Your primary responsibility will be to assist French-speaking clients with a variety of inquiries related to banking products and services. You will address their concerns, provide accurate information, and guide them through solutions, ensuring a positive customer experience.Join a reputable company that values its employees and provides ongoing training and support. This role is perfect for those looking to advance their careers in the financial sector while leveraging their language skills!Responsibilities
Deliver high-quality customer support in French for banking-related inquiries
Troubleshoot and resolve issues faced by customers
Educate clients about available banking products and services
Accurately document customer interactions and maintain records
Collaborate with team members and other departments to enhance communication and service delivery
Stay abreast of industry regulations and company policies
Requirements
Fluency in French and English, both written and spoken
Experience in customer support or a related field is preferred
Strong communication and problem-solving skills
Attention to detail and ability to handle multiple tasks
Familiarity with banking products and services is an advantage
A professional and customer-focused demeanor
Ability to work effectively in a team environment
Willingness to learn and adapt in a dynamic industry
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
