About UsONOMA HOTEL is a luxury lifestyle hotel in the heart oF Thessaloniki. We pride ourselves on delivering personalized guest experiences and exceptional service quality.Απαραίτητα Προσόντα:Position OverviewWe are seeking a highly organized and detail-oriented Reservations Manager to oversee the hotel's reservation operations. The ideal candidate will have strong communication skills, solid knowledge of reservation systems & revenue and proven experience in the hospitality industry.Key ResponsibilitiesManage all hotel reservations efficiently and accuratelyEnsure smooth coordination between Front Office, Sales, and Revenue teamsHandle individual and group bookings, modifications, and cancellationsMonitor room inventory and rates to optimize occupancy and revenueMaintain high levels of customer service and guest satisfactionRequirementsMinimum 2 years of experience in hotel reservations or front office managementProficiency in Protel PMS is mandatoryExcellent communication skills in English (additional languages are a plus)Strong organizational and multitasking abilitiesCustomer-focused with problem-solving skills.Παροχές:We OfferCompetitive salary and benefits packageDynamic and supportive work environmentOpportunities for professional growth within our group
