Patrique Mercier Recruitment is delighted to offer a wonderful opportunity for a Swedish Speaking Hospitality Service Consultant! If you have a passion for the hospitality industry and excel in delivering outstanding customer service, we would love to have you on board.In this role, you will be the key contact for Swedish-speaking clients, ensuring their needs are met with excellence and professionalism. Your strong communication skills and attention to detail will be vital in creating a welcoming and memorable experience for our guests.Join our dedicated team and play a crucial role in enhancing the quality of our hospitality services!Responsibilities
Respond to inquiries, manage reservations, and handle service requests from Swedish-speaking clients
Provide comprehensive information about our services, facilities, and local attractions
Address and resolve any guest issues or complaints promptly to ensure satisfaction
Maintain accurate records of guest interactions and service transactions
Work collaboratively with team members to ensure seamless service delivery
Collect and act upon guest feedback to improve service quality
Engage in ongoing training and professional development to elevate your expertise
Requirements
Fluency in Swedish and English; knowledge of additional languages is an advantage
Experience in hospitality or customer service is preferable
Excellent verbal and written communication skills
Strong problem-solving abilities with a focus on guest satisfaction
Able to thrive in a fast-paced environment while maintaining composure
Detail-oriented with a commitment to delivering high-quality service
Collaborative team player with a friendly and approachable attitude
Willingness to learn and adapt to the diverse needs of guests
Benefits
Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )
