Italian Travel Agent in Greece - Hybrid
Cross Border Talents
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Respond and record consumer inquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
- Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
- Native in Italian
- B2 proficiency in English
- Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
- Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.
- Hybrid Work Model: We offer a flexible hybrid work model that provides you with the freedom to balance your work and personal life effectively, ensuring a healthy work-life balance.