Main Purpose: As an experienced IT Business Analyst, you will work in completing detailed business process analysis and requirement gathering to enable the delivery of complex software development projects.Within this role, you will be responsible for understanding and verifying business cases for change, completing business process analysis, and defining business requirements, functional requirements and design manage relationships and expectations with stakeholders and sponsors and support development and test teams throughout the entire delivery lifecycle.You will be expected to apply structured analysis and problem solving in areas they maybe not have business domain knowledge and experience.Knowledge Skills and Abilities, Key Responsibilities:Ability to act as a bridge between the business and highly technical developers located in remote offices, translating business concepts into requirements that are implementable.More than five (5) years experience working as an IT Business Analyst within the IT industry and/or in shipping, bunkering or commodity tradingShipping knowledge would be beneficialCertified knowledge of business analysis methodologies is required (e.g. IIBA, PMI-PBA, CBAP)Excellent knowledge of BPMN or UML or other with equivalent valueDemonstrable ability to drive business process changes, challenging current business practices and working with key stakeholdersAble to self-manage and regularly prioritise and plan activities across multiple project work streamsStrong academic background is required in a subject that demonstrates the need for logical thinking, precise understanding and clear articulationExcellent English in written and verbal communicationKnowledge of Veson IMOS Platform ERP, and/or Salesforce and/or Oracle Accounting systems is beneficial but not requiredAbility to multi-task and work in a fast-paced environment.Key ResponsibilitiesDetermination & clear articulation of business requirements for Shipping and BunkeringDevelop and maintain working relationships with stakeholders.Responsible for clearly articulating target business processes, business requirements & functional design to enable changeWork with the architecture teams to determine the design of a solution, including screen design & usability to optimise business processesDetail story elaboration to facilitate the system developmentSupport development and quality assurance teams to ensure a solution meets its business requirements.Support change management and training teams to prepare business stakeholder for process and functional changeProvide third line support for production issuesKey Attitudes / Competencies:Self-starter, problem solving and “get things done” approachDelivery focused organized and detail orientedOutstanding Teammate with energy and drive in mentoring of junior IT Business AnalystsSuperb communication, engaging and able to build relationships and work with offshore teams across various time zonesAbility to make decisions & succeed in fast-paced conditions.Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details.Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informallyExcellent written and verbal communication skillsStrong analytical skills and ability to manage complexityKey Relationships and Department Overview:Key RelationshipsRobust collaborative relationship with IT architects, developers, project managers, implementation/outsourcing partners & business analystsTesting and training teamsDepartment OverviewTrafigura is committed to building and maintaining world class IT applications and infrastructure. The Trading IT group directly supports the Trafigura trading business, and this business has started a far-reaching programme to enhance and improve its trading applications using an innovative architecture to support business growth across the full range of business lines and geographies, and to enable the sharing of systems across different businesses!This programme is aimed at delivering functional capabilities, enhancements and technical infrastructure upgrades to enable continued business growth and enhanced profitability for the firm.Reporting Structure- Reporting into the Global IT Product Manager - Shipping and BunkeringEqual Opportunity EmployerWe are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.
