Technical Support Officer
Manpower
- Γέρακας, Αττικής
- EUR 900-1.250 το μήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Providing analysis and actions that lead to improved customer satisfaction, service loyalty and profitability.
- Collaborate with internal SW Engineering & Field Support teams
- Providing general support and/or support for specific accounts to the client’s Engineering team.
- Understanding of service systems, functions, policies and specifics of customer contracts used to resolve customer situations.
- Creating and presenting sales proposals, demonstration, testing and PoC proposals
- Colloboration with international teams
- Technical/Vocational certification or High School diploma, related to Technology / Computer Science
- 0-1 years of related experience, in Technical Support related roles
- Ability to understand the lifecycle of Technical Services (from reporting to final fix)
- Demonstrated proficiencies with Microsoft Office Suite software; you will be working a lot with Outlook (emails) and Excel (Tables, Filters, basic Graphs)
- Ability to work in a fast-paced environment, time management and organizational skills
- Excellent interpersonal and communication skills
- Fluency in Greek and English (written and oral)
- If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an introductory interview.
- As for the next step, there will be 1 more interview round with the Services Manager and a final interview with the Technical Team