Patrique Mercier Recruitment is delighted to announce an exceptional opportunity for a Portuguese Speaking Hospitality Service Consultant! If you have a passion for hospitality and a talent for providing outstanding customer service, we want you to join our team.As a Portuguese Speaking Hospitality Service Consultant, you will work directly with Portuguese-speaking clients, ensuring their needs are met with care and professionalism. Your excellent communication skills and attention to detail will play a crucial role in fostering a welcoming atmosphere for our guests.Become a part of our enthusiastic team and help create memorable experiences in the hospitality sector!Responsibilities
Act as the primary point of contact for Portuguese-speaking clients, managing inquiries, bookings, and service requests
Provide thorough information about our services, facilities, and nearby attractions
Quickly resolve any issues or complaints to enhance customer satisfaction
Maintain precise records of guest interactions and service transactions
Collaborate with team members to ensure smooth service execution
Gather and utilize feedback from guests to improve overall service
Participate in continuous training and personal development to enhance your expertise
Requirements
Fluency in Portuguese and English; knowledge of additional languages is a plus
Experience in the hospitality or customer service field is preferred
Exceptional communication and interpersonal skills
Proven ability to resolve issues with a focus on guest satisfaction
Able to work effectively in a fast-paced environment while remaining calm
Detail-oriented with a strong commitment to delivering high-quality service
Collaborative team player with an approachable and friendly attitude
Willingness to learn and adapt to the changing needs of guests
Benefits
Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )
