Store Supervisor - Crete

• Supervising the daily workflow of the store; opening, closure, daily sales targets, arrivals and returns etc.
• Managing and motivating employees to work based on the company’s customer service standards
• Monitoring store’s performance along with the Area Manager; Being responsible for meeting agreed KPIs
• Training new staff members and being responsible for the overall success of the team
• Addressing customers' requests, comments, and complaints ensuring high level customers’ satisfaction
• Working closely with a number of departments such as Supply Management, IT, Accounting, Marketing, HR, etc. in order to perform several operational tasks
• Implementing policies and procedures based on company standards
• Performing other related tasks as necessary

• Working experience of at least three years as a retail store supervisor
• Experience in the apparel fashion industry will be considered an advancement
• University Degree in any discipline will be consider a plus
• Proficient user of MS Office. Knowledge of ERP system will be highly appreciated
• Goal oriented and passionate with sales; Customer centric approach
• Excellent verbal and written communication skills
• Strong supervisory skills: approachability, energy, and enthusiasm to motivate and engage others
• Ability to work well in a team environment and present a professional demeanor

• A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer
• Participation in the retail bonus program according to the store’s goals
• Private Medical Plan
• Monthly meal card
• Career development and growth opportunities
• Significant discounts on company’s products
• Positive work environment in a meritocracy workplace

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