E-Com Orders Team Leader #Logistics Center Ασπρόπυργος

Ασπρόπυργος, Αττικής
Μόνιμη
Πλήρης Απασχόληση

Πριν 1 ημέρα

Job Description:Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 99 further physical stores in Greece & Cyprus, 5 retail brands ( , , , , ) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1800+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.We are looking for a talented & passionate E-shop Operations Assistant Supervisor for our Logistics Center in Aspropyrgos!Role Responsibility:

Team Support & Supervision:

Assist in leading and supervising a team of e-commerce associates to ensure smooth daily operations.
Provide coaching and support to team members to enhance performance and operational efficiency.
Ensure adherence to operational workflows, and performance metrics, and maintain a positive and productive work environment.
Inventory & Order Management:

Help manage inventory levels and ensure product availability for online orders.
Monitor order fulfillment, ensuring orders are processed, packed, and shipped in a timely manner.
Work with the warehouse team to resolve inventory discrepancies or issues related to order fulfillment.
Process Improvement:

Assist in identifying opportunities for process optimization, efficiency improvements, and cost reduction within the e-commerce operations.
Help develop and implement operational best practices and standard operating procedures (SOPs).
Customer Service Support:

Collaborate with the customer service team to resolve customer inquiries or issues regarding orders, returns, or product availability.
Help resolve operational issues to ensure a high level of customer satisfaction and retention.

Requirements:

Strong organizational and time-management skills.
Ability to work under pressure and prioritize tasks in a fast-paced environment.
Excellent communication and interpersonal skills.
In-depth understanding of industry and company best practices for the warehouse
Familiar with Warehouse Management Systems
Fluency in English

Benefits:Why You'll Love It Here

Competitive compensation package
Up to 75% discount at the European University of Cyprus (face-to-face or online attendance)
Career development opportunities & education programs
One day off, part of our "parents' day off" program
Generous employee discount in all our brands (JD Sports, Cosmos Sport, Sneaker10, Slamdunk,Rundome)
Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras link

At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard to race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.

Cosmos Sport

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