Contact Center Representative

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Μόνιμη
Πλήρης Απασχόληση

Πριν 6 ημέρες

A new job opportunity just landed!Are you ready to ignite your career in a multinational company and the largest manufacturer of home appliances in Europe;We are actively looking for a Contact Center Representative to join a skilled, dynamic team and make remarkable impact.If this sounds like a job match for you, apply now!Our client offers for the Contact Center Representative position:

Competitive remuneration package
Stable working hours Monday to Friday
Opportunities for career growth within a multinational organization

As a Contact Center Representative, your main responsibilities are:

Provide exceptional customer service to clients' requests in a timely and professional manner via phone, email, and messages
Providing information about products, services, and brands
Resolving technical problems and providing solutions to customer questions.
Efficient handling of customer complaints, clarification of their needs and determination of the cause of the problem.
Promoting and maintaining high levels of customer satisfaction and gentle communication

The Contact Center Representative we are looking for should have:

At least 2 years experience in a similar role in the household appliances - electronics or similar sector
Fluency in English both written and oral
Strong PC skills, including Microsoft Office
Sales skills and experience is a plus
Collaboration and teamwork skills
Eager to learn and grow continuously
Outstanding customer service approach

Organization, sense of initiative, and speed
Strong working in a multitasking environment
Ability to solve problems
Flexibility and adaptability

At least 2 years experience in a similar role in the household appliances - electronics or similaIf this Contact Center Representative role sounds like you, we want to hear from you today! Apply online now!Have some questions first? Call at +30 6952371220 and ask for Gkavagia Marianna. Otherwise, feel free to contact me at mgkavagia@randstad.gr#clientservicesgrPlease note that for transparency and equity reasons, only those applications made online via our site will be assessed. After screening all the CVs received, we will only contact the candidates who meet the job requirements to arrange an interview. All applications are considered strictly confidential.

Randstad

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