Patrique Mercier Recruitment is proud to announce an exciting opportunity for a Spanish Speaking Hospitality Service Consultant! If you have a love for the hospitality sector and a knack for providing exceptional customer service, we want to hear from you.In this role, you will assist Spanish-speaking clients by ensuring their needs are met with care and professionalism. Your effective communication skills and attention to detail will be instrumental in creating a welcoming environment for our guests.Join our enthusiastic team and take an active role in enhancing the guest experience in our hospitality services!Responsibilities
Act as the primary point of contact for Spanish-speaking clients, handling inquiries, bookings, and service requests
Deliver thorough information about our services, facilities, and local highlights
Resolve issues or complaints swiftly to ensure customer satisfaction
Keep accurate records of guest interactions and service transactions
Work alongside team members to ensure seamless service delivery
Collect and utilize guest feedback to improve service quality
Participate in ongoing training and development to enhance your professional skills
Requirements
Fluency in Spanish and English; knowledge of additional languages is a bonus
Experience in the hospitality or service industry is preferred
Exceptional communication and interpersonal skills
Strong ability to resolve problems with a focus on guest satisfaction
Able to operate effectively in a fast-paced environment while remaining calm
Detail-oriented with a strong commitment to quality service
Collaborative team player with a friendly and approachable demeanor
Eager to learn and adapt to the evolving needs of guests
Benefits
Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )
