Customer Expert for Well Know We E-commerce - Swedish - Chania, Crete
- Χανιά
- Μόνιμη
- Πλήρης Απασχόληση
- Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
- Fluency in Swedish
- Very good use of English – both in written and spoken language
- Work experience in the field of retail is welcome
- Familiarity with e-commerce will be considered an asset
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Computer knowledge/tech savviness
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural, safe and fun workplace