Patrique Mercier Recruitment is looking for a skilled Estonian Speaking Client Support Specialist to join our outstanding team! If you are passionate about providing top-quality customer service and excel at communication, this position might just be for you.In this role, you will serve as the main point of contact for our Estonian-speaking clients, assisting them with their inquiries, providing detailed information about our services, and ensuring a smooth customer experience. Your effective communication skills and problem-solving abilities will be essential in building strong relationships with our clients.If you want to contribute to client satisfaction within a vibrant and collaborative environment, we encourage you to apply!Key Responsibilities
Assist Estonian-speaking clients via various communication channels such as phone, email, and chat.
Evaluate and respond to client inquiries with prompt, effective solutions.
Document all client interactions in our support system for accurate record-keeping.
Coordinate with internal teams to ensure a seamless client experience.
Stay informed about our products and services to assist clients effectively.
Proactively engage with clients to identify their needs and offer tailored solutions.
Requirements
Fluency in Estonian and English, both written and spoken.
Prior experience in customer service or client support roles is highly desirable.
Exceptional communication and interpersonal skills.
Strong problem-solving abilities focused on client satisfaction.
Attention to detail and strong organizational skills.
Familiarity with customer support software and modern technologies.
A collaborative team player with the ability to work independently.
Adaptable to a fast-paced environment.
Passionate about delivering high-quality customer service.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
