Irish Customer Service Representative - Athens, Greece
Work International
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
Our client has been awarded as Best Workplace in Portugal and as the Best Multilingual Omnichannel Contact Center in Europe!
They offer complete training by certified instructors and many career development opportunities, so this is a unique chance to advance your career!Job DescriptionAs a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective and professional manner via e-mail, chat, and phone.
- Be creative, friendly, and solution-oriented with customers and colleagues.
- Understand the need to meet expectations, rise above them, and go that extra mile for customers.
- Show a flexible approach to working in a changing and fast-growing environment.
- Work with some of the world's most respected brands.
- Being fluent (C2 level) in the Irish language;
- Good knowledge of English (B1-B2 level) required;
- Computer skills (basic skills mandatory, advanced skills like coding preferential);
- Good analytic skills and logical thinking;
- Excellent communication skills: verbal, written, listening skills;
- Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;
- Ability to multitask and work under pressure;
- EU citizenship or work permit for Portugal.
- Complete relocation package that includes: flight ticket to Greece, 2-week hotel accommodation, pick-up at the airport, assistance finding an own apartment + real estate fee covered by the client.
- Fixed monthly salary + bonus
- A contract focused on a long-term relationship
- Free Greek language lessons
- Private Health Insurance
- Professional growth & development opportunities
- Special HR team organizing events, sports tournaments, parties & trips
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc.
- All employees have special benefits and discounts for services and products in Greece