Community Manager - Open Source Software

Cytech Mobile

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Cytech Mobile, based in Greece, is a leader in telecom and mobile messaging solutions. We create powerful platforms that serve enterprises and operators worldwide, which we’re expanding into Open Source Software (OSS). As we grow our OSS footprint, we’re looking for a Community Manager (that holds a Greek VAT number and can work in Greece) to lead the change in building, engaging, and supporting a global developer and user community.What you’ll doCommunity Engagement

Be the main point of contact for the OSS community, by answering questions, encouraging discussion, and fostering an inclusive, supportive atmosphere
Launch and manage community initiatives like…. forums, newsletters
Interact with users across platforms (Discord, Reddit, forums, social media)

Content & Communication

Develop and schedule content such as developer diaries, updates, user spotlights, and rewards
Collaborate with the marketing team to align content and ensure brand consistency
Respond promptly and professionally to community comments and feedback

Events

Plan and host online and offline events, such as beta tests, Q&As with developers, competitions, meetups

Insights and Advocacy

Gather and report community feedback and engagement metrics
Provide insights to the development team and report user needs internally
Monitor sentiment and trends across channels

Cytech Mobile is proud to be an established, innovative company with a people-centered culture. Join us and help shape the future of Open Source in telecom!Requirements

2+ years of experience as a Community Manager (ideally in tech or OSS)
Proven success growing and managing online communities
Deep understanding of online communities, culture and trends
Familiarity with Open Source Software culture and models
Excellent written and verbal communication skills in English
Hands-on experience with tools like Discord, Github, Hootsuite, and analytics platforms
Content creation skills, including basic graphic design, video editing, or copywriting
Direct experience managing an OSS community will be considered a plus
Experience with software development (coding, testing, design etc)
Must be able to work for a Greek Company - Owns a Greek VAT number
Military service completed

Benefits

The freedom and flexibility to shape your work your way
Access to advanced training and personal growth opportunities
A collaborative, remote-friendly and stable environment backed by a company with 20+ years of experience in mobile technology

Cytech Mobile