Billing Specialist

Metlen Energy & Metals

Παιανία, Αττικής
Μόνιμη
Πλήρης Απασχόληση

Πριν 5 ημέρες

Metlen Energy & Metals is a global industrial and energy company covering two business Sectors: Energy and Metallurgy. The Company is strategically positioned at the forefront of the energy transition as an integrated utility, while already established as a reference point for competitive green metallurgy at the European and global level. It has a consolidated turnover and EBITDA of €5,492 million and €1,014 million, respectively, and employs more than 6,583 direct and indirect employees in Greece and abroad. At METLEN Energy & Metals, we are catalysts for a sustainable future, positioned at the forefront of the energy transition while being a reference point for competitive green metallurgy at both the European and global levels. We are a global industrial and energy company operating across two highly interconnected and complementary sectors: Energy and Metals. With a consolidated turnover of €5,683 million and an EBITDA of €1,080 million, along with a workforce of over 7,627 dedicated individuals, we drive success through cutting-edge technology and diverse talent.We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, creating a lasting impact. At METLEN, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.We are currently looking for Billing Specialist to join our Operations Team part of our M Energy Customer Solution Division in our Paiania Offices.By joining this role, you'll play a vital part in ensuring Bill Accuracy, regulatory compliance, and Discrepancy Resolution as the Billing Specialist.Your Role Will Encompass

Ensuring the accuracy of bills by conducting periodic quality checks and promptly addressing any billing discrepancies reported by customers.
Ensuring billing practices adhere to relevant regulations, industry standards, and company policies. Staying updated with changes in regulations impacting energy billing and ensuring implementation of the current legislative and regulatory framework.
Developing reporting and data analysis specifications for internal and external usage, including internal management, RAE, YPEN, DAPEEP, TSO, etc.
Conducting billing specifications for new products, regulatory requirements, etc.
Performing UAT tests and reconciliations of new implementations.
Participating in drafting customer contracts for new commercial programs.
Identifying opportunities to streamline metering and billing processes, improve efficiency, and enhance customer experience through automation, technology advancements, or process optimization.
Overseeing and supporting the maintenance of the billing system, including updating rate structures, resolving system issues, and implementing necessary enhancements or upgrades.
Providing support to the Legal Department for legal invoicing issues by sending the history regarding billing and invoicing of each legal issue.

What You Bring To The Role

Bachelor's degree in Finance, Economics, Mathematics, Statistics, or related field.
2+ years of experience in retail operations or the billing department of an energy industry company.
Excellent knowledge of the English language.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or related software.
Knowledge of billing systems (IEBS, Galaxy, SAP).
Knowledge of CRM.
Strong written and verbal communication skills.
Attention to detail and commitment to excellence.
Ability to work independently as well as part of a team.
Analytical thinking and problem-solving abilities.

Share The Same Value Based Behaviors

People & Personal growth
Results orientation & Safety excellence
Collaboration & Trust
Empathy & Effective communication
Flexibility & Adaptability

Your Benefits

Competitive remuneration package.
Ticket Restaurant.
Preferential household electricity plan.
Group Health Insurance program.
Pension Plan.

Follow us on LinkedIn and stay updated on our latest newsWe respect your personal data. All personal information in your application and CV will remain strictly confidential.At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

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