Italian-Speaking Customer Experts for an Electronics Leader

TP Greece

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 14 ώρες

Job Overview:Experience LevelJuniorTotal Years Experience0-5Job LanguagesItalianJob posting schemaNoJoin our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional developmentTake advantage of your Italian language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.Your responsibilities:

Responding to customers' inquiries via e-mail, chat & phone

Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.

Work effectively as part of a team, developing effective and supportive relationships with colleagues and management

Be positive & proactive and have a desire for applying continuous improvement processes

Provide and maintain a strong, professional relationship with all customers and always show empathy

Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements:

Fluency in Italian

Excellent writing skills

Good command of English

Soft skills & politeness

Technically adept (know your way around Windows, shortcuts, basic troubleshooting)

Capability of multitasking

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)

Competitive monthly salary + 2 extra salaries per year

: Bring a Friend and get up to €3,500 depending on the language

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth &

as well as

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a

that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering to all, regardless of gender, ethnicity, religion, culture or age.Find out moreWould you like to see more options?Do you need even more ?

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