Patrique Mercier Recruitment is excited to introduce an incredible opportunity for a Swedish Speaking Fashion Customer Support Agent to join our vibrant team! If you have a passion for fashion and a knack for providing excellent customer service, we want to hear from you!In this role, you will engage directly with our Swedish-speaking customers, offering support and guidance regarding our trendy product offerings. Your ability to connect with customers and provide tailored fashion advice will be key to creating a memorable and satisfying shopping experience.Join us in merging your love for the fashion industry with your dedication to outstanding customer support!Responsibilities
Provide exceptional customer service to Swedish-speaking clients via phone, email, and chat
Assist customers with inquiries about products, orders, and returns
Offer personalized fashion recommendations based on customer preferences
Efficiently resolve customer concerns and issues to ensure satisfaction
Maintain accurate records of customer interactions and feedback
Stay informed about the latest fashion trends and product knowledge
Collaborate with sales and marketing teams to improve customer experience and satisfaction
Requirements
Fluency in Swedish and English, with excellent communication skills in both languages
Previous experience in customer support, particularly in the fashion or retail sector
A strong passion for fashion and knowledge of current trends
Excellent problem-solving skills and a customer-focused attitude
Able to work independently as well as part of a team
Familiarity with customer support software and tools is an advantage
Positive demeanor and enthusiasm for providing high-quality service
Willingness to work flexible hours to meet customer needs
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
