Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Danish Speaking Customer Support representative in the banking sector. Join a reputable financial institution dedicated to providing exceptional service to its clients while enhancing your career in customer support.In this role, you will assist Danish-speaking customers with a variety of banking inquiries, including account management, transaction issues, and product information. Your strong communication skills and attention to detail will be critical in ensuring that clients receive accurate and efficient support.Become a part of a dynamic team that values customer satisfaction and embraces professional development. This role is perfect for individuals looking to build a rewarding career in the financial industry!Responsibilities
Provide high-quality customer support in Danish for banking inquiries
Assist customers with account-related questions and transaction issues
Troubleshoot and resolve problems efficiently
Educate customers about banking products and services
Document customer interactions in accordance with company policy
Collaborate with team members to improve overall customer experience
Stay updated on financial regulations and company offerings
Requirements
Fluency in Danish and English, both written and spoken
Experience in customer support, preferably in the banking or financial sector
Excellent communication and problem-solving skills
Detail-oriented with the ability to multitask effectively
Strong knowledge of banking products and services is a plus
Ability to work independently and as part of a team
Dependable, professional, and customer-focused attitude
Willingness to learn and stay informed about industry changes
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
