German Speaking Gaming Community Support Agent in Athens Greece Relocation Pack
Patrique Mercier Recruitment By Cyriel
- Αθήνα
- EUR 21.000-24.000 το χρόνο
- Μόνιμη
- Πλήρης Απασχόληση
- Deliver exceptional support to German-speaking gamers through numerous platforms, including email, chat, and forums.
- Monitor community channels to respond to player inquiries in a timely and efficient manner.
- Collect and analyze feedback from players to facilitate improvements in game features and community dynamics.
- Support the planning and execution of community events to foster player interaction and satisfaction.
- Identify and report significant trends or recurring issues within the community to inform internal teams.
- Maintain an up-to-date understanding of gaming industry developments and community preferences.
- Fluency in German (both spoken and written) is mandatory. Please include your nationality and native language details in your C.V. and/or Cover Letter.
- A demonstrated passion for gaming, with familiarity across multiple gaming platforms.
- Experience in customer service or community management is highly advantageous.
- Outstanding communication and interpersonal abilities.
- Proven capability to work collaboratively within a team and independently.
- Strong analytical and problem-solving skills with a proactive approach to support.
- Proficiency in using various communication tools and technologies.
- Willingness to work flexible hours, including weekends, as required.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package (flight, transfer and 4 weeks hotel)
- · Free Greek Lessons, discounts and other perks