Mobile Data Service Engineer

Nova

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 29 ημέρες

We at Nova are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking Mobile Data Service Engineer to be part of our successful team in our Core Network & Services department.You have a challenging mission for:providing data services to mobile users/devices. The most popular data service is "Access to Internet".Packet Core Network Engineer is responsible for design, planning, deployment, maintenance, troubleshooting, and optimization of Packet Core Network.What you will do:

Analyze, troubleshoot and resolve/escalate problems concerning customer complains as part of 2nd and 3rd level support process.
Co-ordinate with Vendors the proper handling of Trouble reports within SLAs, for any issue/problem occurs.
Create and maintain documentation for day2day operation and maintenance as well as Project related activities.
Implement changes /upgrades through change management process in all EPC elements, ensuring minimal risks regarding the service to the end-customer.
Engineer in the role will participate in standby scheme providing 2nd level support to relevant systems/platforms in 24x7 basis. Ensure system's operational continuity in case of emergency incidents.
Participate in project implementations, as well as new services and platform introductions related with EPC ,5G and NB-IOT.

It would be great if you have:

University degree related with Telecommunications, IT or similar technical fields.
Good knowledge of EPC core network, 5G and IP networks
Experience in working with Ericsson EPC is strongly preferred.
Competence in NFV and Telco Cloud will be considered a plus.
Administration of Linux based systems
Able to analyze problems and conduct effective fault diagnosis and system recovery.
Excellent communication, writing and team building skills. Professional approach to responsibilities - ability to take ownership.
Team player skills, cooperation and work under pressure capabilities are required. Excellent inter-personal and communications skills.
Strong written and oral communication skills in English. Experience in working with Ericsson EPC is highly appreciated

What will you get:

Wellness programs to keep yourself fit.
Mobile voice and data to talk.
Discounts on Nova Fixed / Mobile / TV for you, friends, family.
Flexy work from home to balance your life.
Private Insurance program to check up on your health.

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