Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Swedish Speaking HealthTech Support Specialist! If you have a passion for health technology and possess excellent communication skills, we want to hear from you.In this role, you will provide dedicated support to Swedish-speaking clients in the HealthTech sector, addressing inquiries and resolving various technical issues related to health technology products. Your expertise will be critical in ensuring that users have a seamless experience with our innovative solutions.Join our enthusiastic team and make a significant impact on the quality of health technology services offered to our valued clients!Responsibilities
Deliver expert support to Swedish-speaking customers concerning HealthTech products via phone, email, and chat.
Troubleshoot and resolve technical queries efficiently, focusing on health technology solutions.
Meticulously document customer interactions and support requests to improve overall service quality.
Collaborate with team members to innovate solutions and enhance customer satisfaction.
Stay informed about product knowledge and industry trends to provide effective assistance.
Engage in continuous training to advance your expertise in HealthTech.
Requirements
Fluency in Swedish and English, both written and verbal.
Experience in customer support, particularly within the health technology sector, is a plus.
A strong interest in health technology and the ability to troubleshoot related technical issues.
Excellent communication and interpersonal skills.
A committed, customer-focused attitude with a proactive approach to problem-solving.
Able to work independently and effectively in a remote environment.
Basic knowledge of IT systems, health technology products, and software applications is preferable.
Detail-oriented with the capability to manage multiple requests efficiently.
Valid EU Passport or ID is necessary for employment eligibility.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
