Multilingual Customer Advisor
Cross Border Talents
- Αθήνα
- EUR 1.250-1.500 το μήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
- To troubleshoot through the use of open questions, support documents and system training
- To be able to offer recommendations to common problems or frequently asked questions
- Citizen EU or Work Permit
- Fluency in German/Dutch/Swedish/Danish/Finnish (C1/C2 Level or Native)
- Good knowledge of English (B2 level)
- Good computer skills
- Excellent communication skills
- Team spirit and flexibility
- Competitive monthly salary ranging from 1250 to 1500 based on language proficiency and experience.
- Private health insurance coverage.
- Monthly performance bonus
- Flexible working hours to promote work-life balance.
- Opportunities for professional development and career advancement.
- Friendly and collaborative work environment.