Patrique Mercier Recruitment is excited to present a fantastic opportunity for a French Speaking Gaming Community Support Agent! If you are an avid gamer fluent in French and eager to support the gaming community, we want you to join our vibrant team. In this role, you will be instrumental in creating a positive and engaging environment for players.As a Community Support Agent, you will have the chance to engage with French-speaking gamers, addressing their inquiries, resolving issues, and enhancing their overall gaming experience. This position combines your love for gaming with your customer support skills to make a real impact!Responsibilities
Provide top-notch customer support to French-speaking gamers.
Engage with the community through forums and social media to monitor and facilitate discussions.
Assist users with questions about games, accounts, and technical problems.
Collect feedback from players and document concerns to improve community engagement.
Collaborate with internal teams to ensure timely resolutions of player inquiries.
Stay updated on game developments, new releases, and trends within the gaming industry.
Requirements
Fluency in French (native or near-native level) and proficient English skills.
A strong enthusiasm for gaming and a solid understanding of gaming cultures.
Experience in customer service or community management is highly regarded.
Excellent communication skills with a friendly and positive attitude.
Ability to multitask and manage inquiries in a fast-paced environment.
Effective problem-solving skills focused on enhancing player satisfaction.
Familiarity with popular gaming platforms and communities is beneficial.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
