Patrique Mercier Recruitment is delighted to announce an opening for a Dutch Speaking Customer Care Agent to join our enthusiastic team. This role is designed for individuals who are fluent in Dutch and are committed to providing top-notch customer service.As a Dutch Speaking Customer Care Agent, you will be responsible for engaging with our Dutch-speaking customers, addressing their inquiries, and providing tailored solutions that enhance their experience with us. Your language skills and customer-focused approach will be key in building strong relationships and ensuring client satisfaction.If you are eager to contribute to a positive customer experience in a dynamic work environment, we would love to hear from you!Responsibilities
Respond to customer inquiries via phone, email, and chat in Dutch
Provide effective solutions and support to enhance customer satisfaction
Document customer interactions and maintain accurate records
Collaborate with team members to optimize service quality
Stay informed about product knowledge and company policies
Participate in ongoing training and development activities
Requirements
Fluency in Dutch and English, both written and spoken
Previous experience in customer service is a plus, but enthusiastic entry-level candidates are encouraged to apply
Strong communication and interpersonal skills
Ability to problem-solve and remain calm under pressure
Basic technical proficiency with digital communication tools
Ability to work independently and collaboratively as part of a team
Positive attitude and eagerness to learn and grow
Readiness to start work in a timely manner
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
