Patrique Mercier Recruitment is excited to present a unique opportunity for a Finnish Speaking Live Chat Gaming Advisor! If you are an avid gamer and have excellent Finnish language skills, this is your chance to join a dynamic and innovative team.In this role, you will provide real-time support to our Finnish-speaking customers via live chat, assisting them with inquiries related to our gaming platform. Your primary objective will be to ensure that customers have a smooth and enjoyable experience while engaging with our services.Join us in delivering exceptional customer service in the exciting world of online gaming!Responsibilities
Engage with Finnish-speaking customers through live chat, addressing their gaming-related questions and concerns.
Troubleshoot account issues and provide technical assistance as needed.
Communicate clearly about game features, promotions, and company policies.
Document all customer interactions accurately for compliance and quality assurance.
Collaborate with team members to maintain the highest standards of customer support.
Stay informed about the latest games and industry trends to enhance customer interactions.
Requirements
Fluency in Finnish and English, both written and spoken.
Prior experience in customer service or live chat support is advantageous.
Strong communication skills with a focus on customer satisfaction.
Able to efficiently manage multiple inquiries in a fast-paced setting.
Excellent problem-solving skills with attention to detail.
A genuine interest in gaming and familiarity with various gaming platforms.
Proficient with online communication tools and customer support systems.
Team player with a positive and collaborative attitude.
Enthusiastic approach to helping customers and improving their gaming experience.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )
