Italian Speaking Customer Agent For Automotive Company - Work In Greece
Mercier Consultancy Προβολή όλων των θέσεων εργασίας
- Αθήνα
- EUR 15.000-18.000 το χρόνο
- Μόνιμη
- Πλήρης Απασχόληση
- Provide outstanding customer support in Italian across various channels, including phone, email, and live chat.
- Assist customers with inquiries related to automotive products, services, and technical information.
- Document and track customer interactions accurately in our CRM system.
- Resolve customer issues and complaints effectively, ensuring high levels of customer satisfaction.
- Collaborate with other teams to improve service processes and communication.
- Stay updated on automotive industry trends, product knowledge, and company updates to serve customers effectively.
- Fluency in Italian (both written and spoken) is required; knowledge of English is a plus.
- Previous experience in customer service, particularly in the automotive sector, is advantageous.
- Strong communication and interpersonal skills with a focus on customer care.
- Ability to multitask and manage time effectively in a busy environment.
- Familiarity with CRM systems and automotive products is a plus.
- Proficient in using computer applications and online communication tools.
- A proactive approach to problem-solving and a friendly demeanor towards customers.
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...