Remote in Greece - Spanish-speaking Customer Support

Ελλάδα
Μόνιμη
Πλήρης Απασχόληση

Πριν 3 ημέρες

Description:Do you speak Spanish and want to gain international experience in customer or Technical service and the IT industry? Then we have a golden opportunity for you!Our partner is the market leader in Customer Care Services. With a modern main office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!Their continuously growing international family consists of 6,300 dedicated employees who provide top-quality first-line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in miniature. Join now our partner as a Spanish Speaking Advisor! Discover yourself the beauty of Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!
Requirements:

Interact effectively with existing customers via Calls, Emails or Chats in both Spanish and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.

Offer:

Competitive monthly salary as well as a monthly performance bonus
Remote from anywhere in Greece
Excellent relocation support: Flight ticket, accommodation for 2 weeks and help with many other things
Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
Ongoing paid training using the latest technologies
Both private and public health insurance coverage
Private Health Insurance
On-site canteen
Casual dress code
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Fun team activities inside and outside the company
Lots of benefits and discounts for all their employees

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