German Speaking Customer Agent For Car Company - Work In Remote In Greece
Mercier Consultancy Προβολή όλων των θέσεων εργασίας
- Αθήνα
- EUR 18.000-23.000 το χρόνο
- Μόνιμη
- Πλήρης Απασχόληση
- Offer exceptional customer support in German via phone, email, and chat from a remote location.
- Assist customers with product information, order inquiries, and after-sales support related to automotive products.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain accurate records of customer interactions in CRM systems.
- Collaborate with internal teams to improve service quality and customer satisfaction.
- Stay updated on the company’s automotive products, services, and policies.
- Fluency in German (both written and spoken) is required; proficiency in English is a plus.
- Previous customer service experience, especially in the automotive sector, is preferred.
- Excellent communication and problem-solving skills.
- Self-motivated and able to work independently in a remote setting.
- Familiarity with CRM software and digital communication tools.
- Good organizational and multitasking abilities.
- Reliable internet connection and a suitable home office environment.
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...