Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Danish Speaking Multilingual Support Representative. This pivotal role will enable you to provide outstanding customer support to our diverse, international clientele.In this position, you will engage with customers primarily in Danish, addressing their inquiries, resolving issues, and ensuring a seamless customer experience. Your language skills and dedication to service excellence will play a key role in enhancing customer satisfaction.Key Responsibilities
Respond to customer inquiries via phone, email, and chat in Danish and additional languages as necessary
Deliver accurate information regarding products and services to customers
Effectively troubleshoot and resolve customer issues to guarantee satisfactory outcomes
Document all customer interactions to maintain comprehensive records
Collaborate with team members to continuously improve the quality of customer support
Stay informed about product offerings and company policies to assist customers effectively
Requirements
Fluency in Danish and proficiency in at least one other language (English or another European language preferred)
Previous experience in customer service is advantageous
Exceptional communication and interpersonal skills
Strong problem-solving abilities with a focus on customer satisfaction
Capable of managing multiple tasks and working effectively in a fast-paced environment
Detail-oriented with a commitment to delivering high-quality service
Familiarity with customer service software and general computer proficiency is a plus
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
