English-Speaking Customer Experts for Mercedes-Benz

TP Greece

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 6 ώρες

Job Overview:Job LanguagesEnglishIf you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brandsWe are looking for English speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.Your responsibilities:

Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands

Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

Respond to inquiries about products and services, offering expert advice on a range of car-related matters

Resolve issues as they arise - addressing customers' concerns in a professional and timely manner

Turn every customer into a happy customer!

What you will bring:

Fluency in English

A profound passion for cars is a big plus

Work experience as a customer support/customer care representative for at least 6 months will be preferred

Highly developed communication skills

A genuine problem-solving mentality and a deep sense of ownership

Tech savviness and learning agility

A positive attitude

What we offer:

Competitive monthly salary + 2 extra salaries per year

: Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Fully remunerated training by certified instructors

A career path within a company of more than 11.500 employees

as well as

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

The opportunity to work for a

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering to all, regardless of gender, ethnicity, religion, culture or age.Find out more!Would you like to see more options?Do you need even more ?

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