Patrique Mercier Recruitment is excited to announce an opportunity for a Finnish Speaking E-commerce Support Specialist! If you are passionate about delivering excellent customer service and have a strong command of the Finnish language, this could be the perfect role for you. Join our dedicated team and make a significant impact in the e-commerce landscape.In this role, you will be responsible for providing top-notch support to our Finnish-speaking customers, assisting them with their inquiries and ensuring they have a smooth shopping experience on our platform.Responsibilities
Provide exceptional customer support to Finnish-speaking clients via phone, email, and chat.
Assist with inquiries related to products, orders, and returns.
Resolve customer issues effectively while maintaining a friendly and professional demeanor.
Document customer interactions accurately for better service quality.
Collaborate with various teams to meet customer needs efficiently.
Stay up-to-date on product offerings and trends in the e-commerce industry.
Gather customer feedback to facilitate improvements in service and product availability.
Requirements
Fluent in Finnish and English, both written and spoken.
Previous experience in customer support, particularly in an e-commerce setting, is preferred.
Strong communication and problem-solving skills.
Detail-oriented with excellent organizational abilities.
A team player who can also work independently when needed.
Familiarity with e-commerce platforms and tools is an advantage.
Enthusiastic about providing outstanding customer experiences.
Ability to adapt and thrive in a fast-paced and dynamic environment.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
