Description: Are you a native Danish speaker and ready to start a new experience on beautiful Crete? We have a great opportunity for you with housing included at this amazing location!Join our client's team as a Customer Support Advisor for the Mercedes project in Chania. You’ll assist customers with a variety of inquiries and enjoy a full relocation package with a free company-provided apartment. Work in a modern office and enjoy life on one of Greece’s most vibrant islands!About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.What will you do?Handle inbound customer inquiries via phone and email regarding Mercedes servicesAssist with product information, account issues, and service coordinationGuide users through Mercedes digital platformsIssue updates and follow up on ongoing requestsResolve invoice and payment-related questionsDeliver professional and empathetic customer serviceEnsure a seamless customer journeyCandidate profileNative or near-native level of DanishFluent in English (minimum C1 level)Customer service experience preferredStrong soft skills and active listening abilitiesConfident, empathetic, and positive communicatorAble to work in shifts, 24/7 availability requiredGood multitasking and time-management skillsComfortable with data entry and using software systemsEmployer offersFull relocation package: flight, taxi from the airport, and assistance with documentationFree company-provided apartmentPaid trainingIn-house doctor and health insuranceExcellent career growth opportunitiesModern offices in Chania, CreteInternational team and supportive environmentCompany events, festivals, and employee discountsAbout CreteBlessed with 300 days of sunshine a year, Crete offers a sociable and relaxed lifestyle. The island has 636,500 inhabitants and is known for its golden beaches, crystal-clear waters, hiking trails, and cultural richness. Whether you enjoy nature, sports, or socializing, Crete provides the perfect setting for your next adventure.Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
