Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Spanish Speaking Customer Support representative for a leading online streaming service. If you are passionate about entertainment and enjoy helping others, this role could be your perfect match!As a Spanish Speaking Customer Support agent, you will assist customers with inquiries related to their streaming accounts, content accessibility, and subscription services. Your expertise will ensure that users have a seamless and enjoyable experience while navigating their favorite shows and movies.Join a vibrant team dedicated to delivering top-notch customer service while working in an engaging environment. If you love entertainment and helping others, this position is designed for you!Responsibilities
Provide exceptional customer support in Spanish for inquiries related to the streaming service
Assist customers with account issues, content queries, and subscription management
Troubleshoot technical problems and provide effective solutions
Document customer interactions accurately in the support system
Work collaboratively with other team members to enhance customer satisfaction
Stay updated on new releases and features within the streaming platform
Requirements
Fluency in Spanish and English, both written and spoken
Experience in customer support or a related field is preferred
Strong communication and interpersonal skills
Proficient problem-solving abilities and attention to detail
A passion for movies and shows, with a basic understanding of streaming services
Ability to thrive in a fast-paced environment
Customer-focused mindset with a commitment to providing excellent service
Willing to work flexible hours, including evenings and weekends
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
