Patrique Mercier Recruitment is excited to announce an opening for a Danish Speaking Online Shopping Advisor! We are looking for enthusiastic individuals who are dedicated to providing excellent customer service to our Danish-speaking clients as they navigate their online shopping experience.In this role, you will be responsible for assisting customers with their inquiries, providing product information, and ensuring a smooth shopping process. If you are passionate about helping others and have a keen interest in online retail, we would love to meet you!Responsibilities
Assist Danish-speaking customers with online shopping inquiries through chat, email, or phone.
Offer detailed product information and personalized recommendations based on customer preferences.
Efficiently resolve customer complaints and issues with professionalism.
Stay updated on current product offerings, promotions, and company policies.
Document customer interactions and feedback to improve service quality.
Collaborate with the customer service team to enhance the overall shopping experience.
Engage in ongoing training to maintain up-to-date knowledge of products and best customer service practices.
Requirements
Fluency in Danish and English, both written and spoken.
Strong commitment to customer service, particularly in an online retail context.
Excellent communication and interpersonal skills.
Able to manage multiple customer inquiries effectively in a fast-paced environment.
Detail-oriented with a focus on providing high-quality service.
Previous experience in customer support or e-commerce is preferred.
Familiarity with e-commerce platforms and digital communication tools.
Proactive and adaptable to changes in customer needs and expectations.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
