Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Danish Speaking Customer Support representative for an esteemed online travel agency. If you have a passion for travel and a knack for customer service, this role is designed for you!In this position, you will support Danish-speaking clients by assisting them with travel inquiries, reservations, and providing expert guidance throughout their journey. Your effective communication and problem-solving skills will be instrumental in ensuring that clients have a memorable travel experience.Join a vibrant and enthusiastic team committed to creating excellent travel solutions while being a part of an international workforce. This is an opportunity that combines your enthusiasm for travel with a rewarding career!Responsibilities
Provide exceptional customer support in Danish for travel agency inquiries
Assist customers with booking processes, changes, and cancellations
Troubleshoot issues and offer timely solutions to enhance customer satisfaction
Educate customers about travel options, services, and policies
Maintain accurate records of customer interactions and transactions
Collaborate with team members to ensure high-quality service delivery
Stay updated on travel trends and product offerings
Requirements
Fluency in Danish and English, both written and spoken
Previous experience in customer support, particularly in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
A genuine passion for travel and helping customers
Ability to work in a fast-paced and dynamic environment
Familiarity with travel booking systems is advantageous
Team-oriented with a positive and proactive approach
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
