IT Support - Helpdesk Technician

• First level troubleshooting and support for IT issues

• Support and maintain company infrastructure.
• Prepare, inventory, and deploy end-users’ equipment (laptop/workstations).
• Provide technical user support across the group (on the phone, via email, in person, or through remote access).
• Provide quick resolution and excellent customer service.
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Handle communication with hardware and service providers to fulfill IT procurement requests.
• Document hardware and software problems (building a knowledge base).
• Equipment registration in internal system.

• At least 1 year of experience in similar positions.
• Fluency in Greek and English language, both written & spoken.
• Knowledge and troubleshooting skills on Microsoft Windows and Microsoft O365 platform.
• Basic knowledge and understanding on networking (LAN/WAN, VPN technology etc.).
• Basic knowledge on Microsoft Server (Active Directory, Exchange, Sharepoint, SQL, etc.).

• Private Health Insurance
• Pension Plan
• Complimentary access to on-site gym facilities
• Free healthy breakfast and lunch provided daily

JUST ONE | Recruitment & Executive Search agency